Payment terms are Net 15 days from date of invoice. Invoices paid beyond 30 days will be subject to applicable 3% interest chargers. A standard fee of $25 will be applied if a payment is returned unprocessed by the issuing agency. This includes, but is not limited to items returned for insufficient funds, rejected ACH's, and disputed credit card charges. We accept ACH, Direct Withdrawal, cash, checks, money orders, cashier's checks and all major credit cards. Credit and Debit cards will be subject to a 2% processing fee, effective January 01, 2018.
All merchandise returns require a Return Authorization number from Ford. No merchandise will be accepted after 30 days from invoice date. For cash sales, after 10 days returns will be in the form of STORE CREDIT ONLY. All merchandise must be returned new, unused and in its original cartons. Special ordered merchandise will be returned only at the approval of the manufacturer's restocking and freight terms. All refunds will be issued as STORE CREDIT ONLY. Store Credits expire one year from date of issue.
All custom orders require a 50% deposit upon receipt of order. Custom orders, once placed, cannot be cancelled and are non-returnable and non-refundable. NO EXCEPTIONS.
Product title and risk of loss are the responsibility of the customer, including prepaid freight to the destination by the Manufacturer. All claims for freight damage and/or product loss while in transit must be made within 30 days and directly to the carrier. Special handling of orders, such as next day shipments, air shipments, courier service, will result in additional shipping and handling charges.